The title of a recent post at the Highrise Customer Forum: "HR reduces blood pressure, prolongs active life."
I actually think it’s benefited my health, by clumping everything together in a nice simple sort of organic/intuitive way so I can keep all the plates spinning without getting stressed : ).
In the thread, Cindy describes how she handles voicemails with no names in Highrise: She uses "Phone Call" for the name:
I had the best thing happen yesterday. Usually when I get a voicemail about my home business, I’m grabbing scraps of paper or backs of envelopes. Sometimes they say a name that I can’t understand or don’t leave a name at all. Yesterday, I pulled up Highrise, put in Phone Call for the name (I could add the date if there is more than one) because I didn’t have her name, I put in everything that she said in her message. When she called back later, I didn’t have to go search for the paper or try to remember everything, I had the notes right in front of me. It was great. A real life saver.
Shehaal chimed in talking about how Highrise helps him deal with customer service and support departments:
I mainly use HR for personal use to track conversations/emails/etc with customer service and support departments of various companies I have an account with. I definitely agree with gobstopper, it’s been such a huge benefit to be able to pull up notes on previous phone calls and say “hang on, that’s not what I was told last time”. Got me out of the woods more than once! :)
Chime in at the Highrise Customer Forum category "How are you using Highrise?"
